COVID-19 (Coronavirus) Advisory: We are monitoring the COVID-19 outbreak as it continues to evolve and are taking extra precautions in our clinics to protect our community. We are beginning to limit some well child checks and medication checks. We will contact you if we need you to reschedule. If your child has mild cold symptoms, we recommend you keep them home until they are symptom free. We are not testing for COVID-19 in our office. If your child has been exposed to COVID-19 and/or has a fever and cough and you have the ability to travel to Nationwide Children's main campus for testing, please contact the NCH COVID-19 hotline 614-722-2787. This hotline can help by screening your child's symptoms over the phone and if necessary, order a COVID-19 test that you will travel to a drive-up testing site at NCH main campus. NCH is working hard to field these calls in a timely manner, but the volumes are high. If you don’t have the ability to travel to Columbus, please speak with our staff as we will help direct you to a local drive-up testing site.
We know that it’s important to stay connected to your child’s health care. Our patient portal gives parents, legal guardians and patients 13 years of age or older access to their children’s or their own health records.
With our portal you can:
Send messages to their doctor
Request refills including controlled substances
Review sections of your child’s health record
Follow these instructions to get started:
To obtain a username and password, please provide your email address to our office staff. You can do this by calling us or ask us at your next appointment.
You will receive an email from the portal on how to set up an account
Once your account is set up, you can also download the phone app called “Healow ”from your App Store. This will allow you to manage your portal from your phone!